What is a Workplace Investigation?
A workplace investigation is an impartial information gathering process into complaints of behavioural misconduct made against an employee.
Assessing complaints and performing workplace investigations assists the employer to meet their legal obligations, manage and mitigate a variety of risks including health and safety, further complaints and disputes which can be a risk to the organisations effectiveness and efficiency.
Once an employer becomes aware of possible misconduct by an employee an investigation should be conducted irrespective of whether the complaint was made informally, anonymously or confidentially.
The objective is to establish the facts to determine whether the alleged matters occurred, and if so, whether they constitute a breach of the organisations policies and procedures.
An investigation must be transparent, thorough and conducted with a logical decision making process. It must comply with the rules of natural justice and procedural fairness, and ensure all participants in the process are treated fairly.